Business Process Modeling Notation - BPMN 2 Foundation

Introduction to BPMN

• Business Process Management and BPMN

• The BPM umbrella

• BPM and Governance

• Business Goals, Objectives

• Maturity within the market

• Strategy, Planning and Goal-setting

• Current BPMN challenges

Requirements Gathering

• Business analysis

• Requirements management and Use cases

• Types of users and their characteristics

• Creating a requirements management plan

• Project and Systems development Lifecycle

• Concepts, tools & techniques for analysts

BPMN Fundamentals

• Identifying business processes

• Characteristics of processes

• As-Is process vs. To-be process

• Goals and Objectives

• Levels of business process modeling

• Using layers and views

BPMN Layering

• What is layering?

• Common layers

• Audience for each layer

• The BPM stack

• Digesting the layers

• Layering rules of thumb

Roles within BPMN

• Project Manager responsibilities

• Business Analyst responsibilities

• Architect responsibilities

• Developer responsibilities

• QA/Tester responsibilities

• Configuration manager responsibilities

• Specialist roles and responsibilities

Process Design Methodology

• Setting objectives

• Defining process scope

• Drawing the process flow diagram

• Defining the process details

• Designing the process application

• Testing

• Deployment

• Monitoring and improvement

Business Motivation Modeling

• Elements of the Business Motivational Model

• Business Vision, Goals, Objectives

• Means and Ends

• Mission, Strategies, Tactics

• Aspects of Business Modeling

BPMN 2.0 Notation

• Events, Gateways, Activities

• Defining Events

• Configuring Timeouts

• Handling Faults

• Catching Exceptions

• Using Pools and Lanes

• Usage of Sequence and Message flow

Process Lifecycle Recommendations

• BPM lifecycle overview

• High risk points within the BPM lifecycle

• Handling service and process dependencies

• Configuration and control

• Proper retirement of processes and services

Process Versioning Strategies

• The problem of Process versioning

• Configuration control granularity

• The role of the process catalog

• Naming conventions

• Supporting multiple simultaneous versions

Process and Service Identification Methodologies

• Overview of popular methodologies

• Top-down modeling

• Bottom-up modeling

• Goal-service modeling

• BPM modeling pitfalls

BPM Business Patterns

• The Self-service model

• The Information warehouse model

• The Information subscription model

• The User collaboration model

• The Extended enterprise model

Process Quality and Governance

• Awareness of Industry Reference Models

• Quality, Metrics, and Governance Frameworks

• Industry frameworks

• Regulatory frameworks

Metrics Frameworks

• APQC Process Classification Framework

• SCOR Value Chain Reference Model

• Business Process Maturity Model (BPMM)

• Six Sigma

• Balanced Scorecard

• COBIT, Basel 2 and Sarbanes-Oxley

Rules-driven BPMN

• Business rules within BPM

• Externalising existing rules

• Identifying new rules

• Managing SOA business rules

• Leveraging business rules