At the end of the session, participants will gain an in-depth understanding of the key issues and questions retail banks are facing when confronted to digitization, and how to initiate their digital transformation journey.
The course is presented in cooperation with the ABBL Digital Banking and FinTech Innovation Cluster.
- How can technology be applied to increase customer loyalty?
- Which services will be offered by the Retail Bank of the future and which ones will not?
- How will Bankers interact with their customers and which process will disappear?
This course is suitable for any financial or non-financial professional willing to understand what is at stake when talking about digitization in the retail banking industry, and what choices the banks have.
Deloitte Luxembourg has always been at the forefront in helping professionals gain deeper insights on hot topics and supporting organisations to keep abreast of the evolving business environment. We specialize in providing a wide range of trainings on various subjects as well as soft skills trainings. Deloitte Luxembourg focuses in providing up-to-date training methods in convenient formats (webinars, e-learnings, classroom trainings, assessments, etc.). Our courses are delivered by our subject matter experts and have been carefully designed for professionals interested in acquiring hands-on learning experience.
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
No exam is available for this training course.