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Description
Objectives
At the end of the training, the participant will be able to:
- understand the Six sigma concept and use and deploy the Six Sigma tools (Green Belt level) within their project to improve the “As Is” situation …
- understand the Six Sigma problem solving method
- get familiar with the philosophy and tools
- get advanced data segregation tools to identify true root causes
Programme
- Introduction to Six Sigma methodology
- The Six Sigma framework
- Introduction to variation
- Introduction to variation
- Define
- How to define a problem to a good opportunity?
- Project charter, capture voice of customer: SIPOC, CTQ, Kano model
- How to define a problem to a good opportunity?
- Measure
- How to measure the performance of the “As Is” situation?
- Data collection, basic statistics, process mapping etc.
- How to measure the performance of the “As Is” situation?
- Analyze
- How statistics can help us to analyze the performance of the “As Is” situation
- Data segregation, SPC, regression
- Ishikawa, FMEA
- How statistics can help us to analyze the performance of the “As Is” situation
- Improve
- From good idea to good plan
- Improvement plan
- Introduction to Change Management
- From good idea to good plan
- Control
- Did we really improve the situation?
- Project dashboard, communication plan etc.
- Did we really improve the situation?
Target audience
Following the Lean Sigma Awareness training, any people (from Banking,IT ,services, Manufacturing etc.) interested to go ahead with the Six Sigma practices …
Change agents (from Banking,IT ,services, Manufacturing etc.) who want to use the Six Sigma techniques within their project
Method
- The « Catapult competition » will be used to experiment nearly all tools …
Minitab software will be used to illustrate how initial statistics could help in problem solving - At the end of the session, participants will have hands-on experience
Consultant - Trainer (Fluent in English and French)
Manufacturing (15 years of experience)
- Continuous Improvement Leader for Europe
- Responsible to deploy Strategic Plan for 5 plants and
- 8 DC over 2500 people
- More than 100 GB/BB coached project per year.
Financial Services (5 years of experience)
- VP : Efficiency & Effectiveness Europe
- Deploy Lean Sigma Program to support Process Improvement strategy (More than 40 projects coached)
- Outsourcing : Analyze and implement first waves of outsourcing (Fund Accounting and Custody )
IT Services (2 years of experience)
- VP : CIO Office
- Support IT strategy implementation by improving IT Services efficiency
- ITIL : Improve Client satisfaction in IT Service Delivery.
Business Owner ( 8 years )
- More than 400 people trained in Lean and Sigma in various areas such as Manufacturing, Finance and IT .
- Multiple LSS program implementation from Management Engagement, training to Project coaching
- Multiple Project in “Change” area : TOM, Financial breakdown etc.
Additional information about Lean Six Sigma Green Belt & Black Belt Certification process
Lean Sigma Technical Green / Black Belt certification
After a test challenging their knowledge (1h of 1-2-1 with Master Black belt), participants will have access to the “Lean Sigma Technical Green / Black Belt” certificate.
Lean Sigma Change Agent Green/ Black Belt certification
Participants need to demonstrate the use of the Lean Sigma roadmap to reach the objectives of a “Project”. After the validation by the Steering committee that the “Project” reached his objectives, trainees will have access to the “Lean-Sigma Green Belt: Change Agent” certificate.
Prerequisites
Having attended the training Lean Thinking - Green Belt Training
Conditions
Course Material
The training material will be handed out at the beginning of the course.
Certificate
Participants will have access to the “Six Sigma Green Belt” participation certificate.
Location
L-1615 Luxembourg
Luxembourg