Risk Management (intermediary) - Operational Risk


Operational risk is the “risk of loss resulting from inadequate or failed internal processes, people and systems or from external events” (Basel Accord). Because operational risk impacts practically every area of financial services, it has become an important area of focus among financial service professionals. This course provides participants with a good understanding of operational risk and how to manage it.

  • Define operational risk in accordance with market standards
  • Understand the regulatory environment for managing operational risk
  • Identify and categorise the different causes of operational risk in financial services
  • Assess the potential impact of diverse operational risk
  • Understand different quantitative and qualitative approaches to managing operational risk
  • Appreciate the importance and use of an operational risk incident database
  • Identify different means of mitigating operational risk
  • Understand different ways of organising an operational risk management function

The knowledge acquired from this course can be validated by means of a written examination. The examination consists of true/false and multiple-choice questions. To pass the exam, a candidate must achieve a score of at least 50% of the total points on the exam.


This module is part of the Risk Management Certification. To obtain their certificate, candidates must complete 13 days of training in Risk Management and pass the exam for each course. 

More details here: Professional Risk Management Certification

Target Audience

This training course has been designed for anyone who already has good knowledge of risk management and who wishes to acquire a solid understanding of operational risk.

& Examen
16 h
Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
cliquez ici pour voir le plan
535,00 EUR