Say "no" in a constructive manner

At the end of this training, the participant should be able to:

• identify difficulties in saying no

• express a refusal; practice "saying no" with tact and diplomacy

• discover how to progress in your own assertiveness

• Explore the difficulties of saying "no"

  • Why do we have so much trouble expressing a refusal? Weight of education, past experiences and social constraints

  • The advantages of “no”, the disadvantages of “yes”; their real and / or imagined consequences

  • Assess one's own ability to say no

• Before expressing a refusal

  • Deepen and understand the demand and what is at stake

  • Analyse the situation: is it possible to say no? And if so, with what consequences possible, positive and negative?

  • Possible alternatives

• Say "no" in practice

  • Express your refusal: an approach in 3 steps

  • Communicate one's response with tact and constructively

  • Some rules to say no more easily

• Assert yourself more

  • Assertiveness: neither doormat nor hedgehog!

  • The benefit of daring to say things

  • Understand and fight against limiting beliefs

For all. People wishing to learn to say no, to preserve themselves, to assert themselves more.