AI Generative Toolbox (ChatGPT & Cies)

This hands-on programme aims to increase the productivity of key business services (Administrative Support, Legal, IT, Marketing, Finance, HR, Project Management, and Support Services). It has been designed by passionate experts specialised in various fields, united by their expertise in Generative AI. The pool of trainers encompasses a wide range of skills, each bringing a unique perspective to maximise the impact of AI in your organisation.

This programme aims to provide three major benefits for the organization:

• Operational Efficiency and Resource Optimization
  

  • Improvement of business processes
    

  • Automation of repetitive tasks
    

  • Reduction of timeframes for time-consuming tasks
    

• Assistance in Analysis and Decision-Making
  

  • Strategic decision-making through the use of data and predictive models
    

  • Risk reduction
    

  • Optimization of financial performance
    

• Differentiation
  

  • Creation of new products and services
    

  • Innovative solutions
    

Module 1 - AI and Marketing Performance

• Target: Business Developers looking to leverage AI tools for growth and use AI-based marketing strategies for extreme personalisation.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 2 - Driving HR Performance with AI

• Target: HR professionals wanting to use AI for recruitment, training, and talent management.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 3 - Saving Time in Administrative Tasks with AI

• Target: Administrative personnel looking to increase productivity using automation or assistance in handling time-consuming tasks.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 4 - Enhancing Client Follow-up Quality in Support Services with AI

• Target: Support Technicians aiming to accelerate and improve the quality of request processing through AI.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 5 - Mastering Coding and Deploying AI within the Organisation

• Target: Technicians and engineers seeking to master AI tools for their own code and facilitate adoption within their organisation.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 6 - Driving Financial and Economic Performance with AI

• Target: Managers looking to integrate AI for predictive analysis and risk management.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 7 - AI Practices in Legal Functions and Business Implications

• Target: Legal personnel wanting to understand legal challenges of AI in the organisation and use AI assistance tools in compliance with laws.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Module 8 - Accelerating and Facilitating Project Management with AI

• Target: Project Managers wanting to increase deliverable quality and reduce production times through AI-driven management.
  

• Learning Methods: 3 hours in person + 2-hour virtual class
  

Anyone looking to integrate Generative AI into their work to increase productivity, including:

• Marketers
  

• Project Managers
  

• Financial professionals
  

• Lawyers
  

• HR professionals
  

• IT professionals
  

• Secretaries
  

• Support Agents
  

Each module is divided into three key phases:

Phase 1 - Knowledge

• Theoretical concepts and use cases of generative AI
  

• Exploration of how AI can revolutionise the targeted profession
  

• Tools of generative artificial intelligence in the targeted profession
  

• Uses of AI in the targeted profession
  

  • Optimising tasks
    

  • Automating processes
    

  • Having a personal assistant
    

  • Becoming an augmented employee
    

Phase 2 - Practical Application

• Applying AI in the workplace
  

• Discovery of some tools
  

• Mastering the art of prompts
  

• Use of revolutionary case studies
  

• Interactive discussions
  

Phase 3 - Action

• Briefing on an individual field exercise (in compliance with GDPR)
  

• Exercise debrief
  

• Reinforcement of poorly understood concepts
  

• Q&A session

Participants must bring their own laptop.

Participants must have a ChatGPT Plus, GitHub Copilot, Microsoft Copilot (Android or iOS), Google Gemini, or open-source model account. The use of the free version could be limiting for some practical exercises.

Please be aware that the versions of the AI tools used may not always be operational or accessible during training sessions. The facilitators will adapt accordingly.

At the end of the training, participants will receive a certificate of participation issued by the House of Training.