A bank is a credit institution whose prime function is to offer financial services and products. In the Grand Duchy, all banks must hold an approval issued by the Commission de Surveillance du Secteur Financier, Luxembourg's controlling authority. There are a number of different types of credit institutions: deposit banks, corporate and investment banks, private banks, etc.

The emergence of neo-banking, also called digital banking, constitutes competition for traditional banking by digitalising its offer and its products. 

A pole of excellence

As a multi-job operational pole of excellence combined with an ecosystem of specialised service providers that is unique in Europe and a privileged place for financial innovation, the Grand Duchy's banking marketplace continues to develop in a complex and changing environment.

Many skills need to be developed to be able to adapt to this constantly changing environment, covering law and regulations as well as the operational and technological aspects. Changes are brought about firstly by the legal and regulatory framework for banking, which shifts in keeping with the sector's technological development and diversification. Impacted by digitalisation, the operating methods of the various professions in the banking sector are also changing, as are roles and responsibilities. This phenomenon creates a need to understand the changes at the level of the banking industry, the various professions, the key processes, and the offer of banking products and services.  

As a result, several trends are catalysing the demand for continuing training: diversification of the range, the rise of sustainable finance, consumer protection, supervision of distribution, etc. All the players in the financial marketplace agree on the need to upgrade the skills of their employees in order to meet the challenge of operational excellence and profitability. 

In collaboration with the Luxembourg association of banks and bankers (Association des Banques et Banquiers, Luxembourg - ABBL), we have identified 11 professional profiles corresponding to the professions most frequently encountered in the banks in Luxembourg. 

Our programmes leading to a diploma, our certifying paths and our recommended training courses for specific professional profiles make it possible to structure a professional development plan. To allow more freedom of progression in your development plan, individual training courses may be selected from the recommendations and topics. This will enable you to choose more personalised training courses so that you can further develop certain key skills necessary for your professional activity.

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