Cette formation est proposée sous forme de formation présentielle et à distance. En savoir plus



At the end of this training, the participant should be able to:

  • understand and integrate the role and responsibilities of the manager

  • identify their management and leadership style

  • acquire methods and tools to lead their team on a daily basis

  • gain legitimacy

  • impose respect, assert themselves, know how to say things and be heard

  • know how to transmit the company's values and culture, and good practices

  • gain in relational ease and generate constructive relationships

  • manage behavior and emotions linked to tense and conflictual situations


Module 1: Taking on the role of manager

  • The concepts of leadership and management

  • Human interaction at the heart of management

  • The manager's missions and the evaluation of his or her own skills

  • The multiplicity of the manager's roles and their specificities

Module 2: Knowing your team and practicing appropriate management

  • Analysis of your own management style

  • Knowing and knowing how to use other

  • Knowing how to recognize and use the style adapted to each employee

  • Recognition of the power zones and identification of strengths and weaknesses in each zone

  • Evaluation of the relationship with employees

  • Identification of your position in relation to your team, your hierarchy and your colleagues

Module 3: Empowering and delegating

  • Delegating and empowering your team

  • Understanding the keys to motivation

  • Developing the autonomy and initiative of your employees

  • Knowing how to set objectives

Module 4: Mobilizing through positive communication

  • Basic rules of communication

  • The pitfalls of communication

  • Better communication with the DISC method

  • Individual interviews and their preparation


An alternation of theoretical presentations, practical advice, application exercises, tests, role plays and experience sharing.

Target Audience

Anyone starting out in a team management role, or in the process of moving towards a managerial role.  


Course Material

The training material will be handed out at the beginning of the course and can also be downloaded free of charge via your portal the day before the start of the course (download the Client Portal User’s Guide here).

Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
Calculate the itinerary

Sessions et horaires

Télécharger le planning (PDF)

  • Tue 15.10.2024

    08:30 à 16:30


    Managing a team

    Chambre de Commerce Luxembourg

  • Wed 16.10.2024

    08:30 à 16:30


    Managing a team

    Chambre de Commerce Luxembourg

  • Tue 05.11.2024

    08:30 à 16:30


    Managing a team

    Chambre de Commerce Luxembourg