Introduction to Back-Office Operations




The objective of this E-learning course is to provide users with fundamental knowledge of Back Office operations in financial services. The course does not assume any previous knowledge of custody operations; it is highly interactive and includes quizzes to check your knowledge. The course serves as the foundation for the other Back Office courses and CAMBOC Certification in the House of Training Programme.


The Back Office is a key function within a financial institution for processing its transactions. This module will present the diverse activities and functions that are carried out in a Back Office, including:

  • Introduction:
    • Reminder of financial markets
    • Transaction chain
    • Back Office structure
  • The functions and roles of the Back Office:
    • Settlement in the primary and secondary markets 
    • Payments
    • Custody / corporate actions
    • Securities financing and collateral management
  • Risk and regulations
  • The changing role of the Back Office:
    • Trends
    • Conclusion

Approximately 1.5h


Course Material

Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.