The Revolution in Business and Work Methods
This training is part of the AI Generative Toolbox - ChatGPT & Co. programme . This hands-on programme aims to increase the productivity of key business services (administrative support, legal, IT, marketing, finance, HR, project management, and customer support). It has been designed by passionate experts specialising in various fields, united by their expertise in Generative AI. The pool of trainers encompasses a wide range of skills, each bringing a unique perspective to maximise the impact of AI in your business.
The pedagogical scheme has been designed to provide participatory training during which participants practice and apply to their business cases.
At the end of the training, the participant will be able to:
- understand the impacts of AI on administrative roles
- utilise AI tools as levers to increase productivity (automation AI or assistance in handling time-consuming tasks)
PART 1 - Theoretical Refresh and Use Cases
Introduction to AI: Understanding the origins, opportunities, and risks
AI in marketing: How AI can revolutionize administrative functions
Uses of AI: Optimizing tasks, automating processes, having a personal assistant, becoming an augmented employee
Tools of generative artificial intelligence and how to use them in administrative roles
PART 2 - Applying AI in Work and Case Studies
Discovery of tools, the art of prompts, and revolutionary case studies
Automatic email responses
Writing reports and documents
Organizing appointments and the agenda
Automation of repetitive administrative processes (data entry, file management, and form management)
Interactive discussions and briefing on exercises to be done individually (in compliance with GDPR)
Writing, editing, translating emails
Assisting in note-taking during meetings
PART 3 - Reinforcement and Deepening of Knowledge
Presentation of completed work
Administrative staff, secretaries, administrative assistants
3 hours in person
2-hour virtual class
Participants must bring their laptop.
Participants must have a ChatGPT Plus, GitHub Copilot, Microsoft Copilot (Android or iOS), Google Bard, or open-source model account. The use of the free version could be limiting for some practical exercises.
Please be aware that the versions of the AI tools used may not always be operational or accessible during training sessions. The facilitators will adapt accordingly.
The training material will be handed out at the beginning of the course.
At the end of the training, participants will receive a certificate of participation issued by the House of Training.