Saving time in administrative tasks through AI

This training is part of the AI Generative Toolbox - ChatGPT & Co. programme  . This hands-on programme aims to increase the productivity of key business services (administrative support, legal, IT, marketing, finance, HR, project management, and customer support). It has been designed by passionate experts specialising in various fields, united by their expertise in Generative AI. The pool of trainers encompasses a wide range of skills, each bringing a unique perspective to maximise the impact of AI in your business.

The pedagogical scheme has been designed to provide participatory training during which participants practice and apply to their business cases.

At the end of the training, the participant will be able to:

• understand the impacts of AI on administrative roles
  
• utilise AI tools as levers to increase productivity (automation AI or assistance in handling time-consuming tasks)
  

PART 1 - Theoretical Refresh and Use Cases

• Introduction to AI: Understanding the origins, opportunities, and risks
  

• AI in marketing: How AI can revolutionize administrative functions
  

• Uses of AI: Optimizing tasks, automating processes, having a personal assistant, becoming an augmented employee
  

• Tools of generative artificial intelligence and how to use them in administrative roles
  

PART 2 - Applying AI in Work and Case Studies

• Discovery of tools, the art of prompts, and revolutionary case studies
  

  • Automatic email responses
    

  • Writing reports and documents
    

  • Organizing appointments and the agenda
    

  • Automatic translation
    

  • Automation of repetitive administrative processes (data entry, file management, and form management)
    

• Interactive discussions and briefing on exercises to be done individually (in compliance with GDPR)
  

  • Writing, editing, translating emails
    

  • Assisting in note-taking during meetings
    

PART 3 - Reinforcement and Deepening of Knowledge

• Presentation of completed work
  

• Exercise debriefing
  

• Q&A session

Administrative staff, secretaries, administrative assistants

• 3 hours in person
  

• Individual work
  

• 2-hour virtual class
  

Participants must bring their laptop.

Participants must have a ChatGPT Plus, GitHub Copilot, Microsoft Copilot (Android or iOS), Google Gemini, or open-source model account. The use of the free version could be limiting for some practical exercises.

Please be aware that the versions of the AI tools used may not always be operational or accessible during training sessions. The facilitators will adapt accordingly.

At the end of the training, participants will receive a certificate of participation issued by the House of Training.