Cette formation est proposée sous forme de formation présentielle. En savoir plus



At the end of the training, the participant will be able to:

  • understand the Lean Six Sigma principles via the “8D” method to apply on daily / recurrent “incidents”
  • engage employees on the initial problem solving method to tackle daily issues / recurrent issues
  • provide a “roadmap” to solve frustrating daily situations
  • provide governance to initiate the Yellow belt problem solving method
  • Lean Six sigma introduction
  • 8 D method step by step
  • Illustration of the method with a business case
  • People participation at each step  
  • Zoom on the D4 (root cause analysis )
    • Ishikawa
    • Process mapping
    • Metrics
    • 5 why method
    • FMEA (Failure Mode & Effect analysis)

Target audience

All staff members (from Banking, IT , services, Manufacturing etc .) confronted to daily issues


A local business case will be used to illustrate how to use the tools at the different steps


Support de cours

Le support de cours sera délivré en début du cours.


Participants will have access to the “Six Sigma Yellow belt” participation certificate

Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
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