Cette formation est proposée sous forme de formation présentielle et à distance. En savoir plus

Leadership & Change Management (Business Management Toolbox)

Entrepreneuriat & Gestion d'Entreprise

En collaboration avec:

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Upon completion of this path, participants will be capable of:

  • Uniting others in respect of a common vision and mastering the keys to supervising and motivating teams in order to achieve good project management
  • Learning methods: Virtual class / Autonomous learning
  • Developing leadership skills: from manager to leader
    • Difference between management and leadership
    • Leadership: difference between power and authority
    • Definition and functioning of a team
    • Role of the manager-leader
    • The different forms of leadership: discovering one’s own style of management and its effects depending on the individuals and the situations encountered
    • Positioning one’s role as a leader in the organisation
    • Optimising one’s winning attitude and increasing one’s positive influence on one’s environment
  • Developing the skills management requires
    • Differences between process and project
    • Difference between effectiveness and efficiency
    • Organising one’s own activities and priorities according to objectives (MBO - setting a SMART objective)
  • Developing the qualities leadership requires
    • Listening
    • Demonstrating assertiveness
    • Controlling while motivating
    • Developing recognition
    • Conflict management
  • Building trust
    • Know how to assert oneself when facing others
    • Understanding the principles of transmitting a message
    • Establishing a relationship of trust: levers and restraints
  • Delegating in order to empower: delegation and teamwork
    • The role of delegation
    • Delegation and communication
    • Limits to delegation
    • The relationship between delegator and delegatee
Change management
  • Leading change - the concepts
    • Definitions: leading change, transformation, change, transition
    • Types of change
    • Factors of failure and resistance – factors of success
    • Directive logic and participative logic   
    • Adapted Kübler-Ross Change Curve
    • Kurt Lewin’s Change Management Model: unfreeze – change – refreeze  
    • John Kotter’s 8-Step Process for Leading Change
    • Procedure for solving a complex problem
  • Procedure for leading change
    • Diagnosis
    • Deployment: transition levers
    • Steering
  • Communicating in the context of a project
    • Basic principles of communication (interactive communication and unilateral communication (push and pull), types of communication, possible channels)    
    • Communication within the project team 
    • Communication within the business
    • Get the people involved on your side
    • Establishing a communication strategy
    • Drafting a communication plan in a project
    • Good practices for effective communication in a project
    • Summary and individual action plan

Target audience
  • Executive of small or medium-sized business
  • New manager who has acquired sufficient experience to be responsible for a team; person with more than ten years’ experience but no initial training in management; needs to cope with new responsibilities, and needs to learn everything about this new role
  • SME manager in direct contact with the business’s executives
  • Young manager in a defined career plan within the business who needs to upgrade and prove his/her knowledge in order to be considered for promotion
  • Employee aiming at a managerial position
  • Employee with ambitions of promotion who decides on his/her own initiative to train in order to improve his/her skills and prove they have been acquired.
  • Self-employed person whose business has developed considerably over the years, and now has to manage people and unite them in respect of his/her vision
  • New business manager
  • Person who has recently been given responsibility for managing a project, activity, budget, etc. within a large organisation


Course Material

The training material will be handed out at the beginning of the course.


At the end of the course, participants will receive a certificate of attendance issued by the House of Training.  

Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
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