Develop your Assertiveness
After the training the participants shall be able to:
express their opinions and needs
act and communicate according to their needs and their environment
manage their emotions and impulses
Believes, cultures and values
Self-esteem and self-confidence
Determine own personality type
Fixing own objectives
Optimise relationship with others
Assert ones-self versus others: communicate with assertiveness
Practise active listening
Find the balance in the relationship
Identify and manage one’s emotions and pulsations
Manage difficult situations
Identify the sources of conflict
Adopt a positive attitude
Anyone wanting to give themselves the choice of their behaviour.
No exam is available for this training course.
At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.
Please note that, for environmental reasons, no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company, please contact him/her so that he/she can give you access to it or send it to you.
Chambre de Commerce Luxembourg7, rue Alcide de Gasperi