• Icon 25.11.2019
  • Icon 16 h
  • icon Cours du jour
  • Icon English
  • Icon EG043CJ
àpd. 1 200,00 EUR (+3% TVA)


Upon successful completion of this course, the student will:

  • understand the BPMN 2.0 modeling fundamentals language concepts and uses  

  • be able to visualise, describe, document, report and analyse business processes


  • Introduction to BPMN

    • Business Process Management and BPMN

    • The BPM umbrella

    • BPM and Governance

    • Business Goals, Objectives

    • Maturity within the market

    • Strategy, Planning and Goal-setting

    • Current BPMN challenges

  • Requirements Gathering

    • Business analysis

    • Requirements management and Use cases

    • Types of users and their characteristics

    • Creating a requirements management plan

    • Project and Systems development Lifecycle

    • Concepts, tools & techniques for analysts

  • BPMN Fundamentals

    • Identifying business processes

    • Characteristics of processes

    • As-Is process vs. To-be process

    • Goals and Objectives

    • Levels of business process modeling

    • Using layers and views

  • BPMN Layering

    • What is layering?

    • Common layers

    • Audience for each layer

    • The BPM stack

    • Digesting the layers

    • Layering rules of thumb

  • Roles within BPMN

    • Project Manager responsibilities

    • Business Analyst responsibilities

    • Architect responsibilities

    • Developer responsibilities

    • QA/Tester responsibilities

    • Configuration manager responsibilities

    • Specialist roles and responsibilities

  • Process Design Methodology

    • Setting objectives

    • Defining process scope

    • Drawing the process flow diagram

    • Defining the process details

    • Designing the process application

    • Testing

    • Deployment

    • Monitoring and improvement

  • Business Motivation Modeling

    • Elements of the Business Motivational Model

    • Business Vision, Goals, Objectives

    • Means and Ends

    • Mission, Strategies, Tactics

    • Aspects of Business Modeling

  • BPMN 2.0 Notation

    • Events, Gateways, Activities

    • Defining Events

    • Configuring Timeouts

    • Handling Faults

    • Catching Exceptions

    • Using Pools and Lanes

    • Usage of Sequence and Message flow

  • Process Lifecycle Recommendations

    • BPM lifecycle overview

    • High risk points within the BPM lifecycle

    • Handling service and process dependencies

    • Configuration and control

    • Proper retirement of processes and services

  • Process Versioning Strategies

    • The problem of Process versioning

    • Configuration control granularity

    • The role of the process catalog

    • Naming conventions

    • Supporting multiple simultaneous versions

  • Process and Service Identification Methodologies

    • Overview of popular methodologies

    • Top-down modeling

    • Bottom-up modeling

    • Goal-service modeling

    • BPM modeling pitfalls

  • BPM Business Patterns

    • The Self-service model

    • The Information warehouse model

    • The Information subscription model

    • The User collaboration model

    • The Extended enterprise model

  • Process Quality and Governance

    • Awareness of Industry Reference Models

    • Quality, Metrics, and Governance Frameworks

    • Industry frameworks

    • Regulatory frameworks

  • Metrics Frameworks

    • APQC Process Classification Framework

    • SCOR Value Chain Reference Model

    • Business Process Maturity Model (BPMM)

    • Six Sigma

    • Balanced Scorecard

    • COBIT, Basel 2 and Sarbanes-Oxley

  • Rules-driven BPMN

    • Business rules within BPM

    • Externalising existing rules

    • Identifying new rules

    • Managing SOA business rules

    • Leveraging business rules

Additional information

The participant has to bring his own laptop with him


At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.

Course material

The course material will be delivered at the end of the course.


Télécharger le planning PDF

lun. 25.11.2019 à 08h30

icon 4H

Introduction to BPMN

  • icon Chambre de Commerce Luxembourg

lun. 25.11.2019 à 13h30

icon 4H

Introduction to BPMN

  • icon Chambre de Commerce Luxembourg

mar. 26.11.2019 à 08h30

icon 4H

Introduction to BPMN

  • icon Chambre de Commerce Luxembourg

mar. 26.11.2019 à 13h30

icon 4H

Introduction to BPMN

  • icon Chambre de Commerce Luxembourg

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