BPMN 2.0 - Efficient Business Process Modelling

Upon successful completion of this course, the student will:

• understand the BPMN 2.0 modeling fundamental language concepts and uses  
  
• be able to visualise, describe, document, report and analyse business processes

• Introduction to BPMN
• • Business Process Management and BPMN
  • The BPM umbrella
  • BPM and Governance
  • Business Goals, Objectives
  • Maturity within the market
  • Strategy, Planning and Goal-setting
  • Current BPMN challenges
• Requirements Gathering
• • Business analysis
  • Requirements management and Use cases
  • Types of users and their characteristics
  • Creating a requirements management plan
  • Project and Systems development Lifecycle
  • Concepts, tools & techniques for analysts
• BPMN Fundamentals
• • Identifying business processes
  • Characteristics of processes
  • As-Is process vs. To-be process
  • Goals and Objectives
  • Levels of business process modeling
  • Using layers and views
• BPMN Layering
• • What is layering?
  • Common layers
  • Audience for each layer
  • The BPM stack
  • Digesting the layers
  • Layering rules of thumb
• Roles within BPMN
• • Project Manager responsibilities
  • Business Analyst responsibilities
  • Architect responsibilities
  • Developer responsibilities
  • QA/Tester responsibilities
  • Configuration manager responsibilities
  • Specialist roles and responsibilities
• Process Design Methodology
• • Setting objectives
  • Defining process scope
  • Drawing the process flow diagram
  • Defining the process details
  • Designing the process application
  • Testing
  • Deployment
  • Monitoring and improvement
• Business Motivation Modeling
• • Elements of the Business Motivational Model
  • Business Vision, Goals, Objectives
  • Means and Ends
  • Mission, Strategies, Tactics
  • Aspects of Business Modeling
• BPMN 2.0 Notation
• • Events, Gateways, Activities
  • Defining Events
  • Configuring Timeouts
  • Handling Faults
  • Catching Exceptions
  • Using Pools and Lanes
  • Usage of Sequence and Message flow
• Process Lifecycle Recommendations
• • BPM lifecycle overview
  • High risk points within the BPM lifecycle
  • Handling service and process dependencies
  • Configuration and control
  • Proper retirement of processes and services
• Process Versioning Strategies
• • The problem of Process versioning
  • Configuration control granularity
  • The role of the process catalog
  • Naming conventions
  • Supporting multiple simultaneous versions
• Process and Service Identification Methodologies
• • Overview of popular methodologies
  • Top-down modeling
  • Bottom-up modeling
  • Goal-service modeling
  • BPM modeling pitfalls
• BPM Business Patterns
• • The Self-service model
  • The Information warehouse model
  • The Information subscription model
  • The User collaboration model
  • The Extended enterprise model
• Process Quality and Governance
• • Awareness of Industry Reference Models
  • Quality, Metrics, and Governance Frameworks
  • Industry frameworks
  • Regulatory frameworks
• Metrics Frameworks
• • APQC Process Classification Framework
  • SCOR Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma
  • Balanced Scorecard
  • COBIT, Basel 2 and Sarbanes-Oxley
• Rules-driven BPMN
• • Business rules within BPM
  • Externalising existing rules
  • Identifying new rules
  • Managing SOA business rules
  • Leveraging business rules

The participant has to bring his own laptop with him

At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.