Cette formation est proposée sous forme de formation présentielle et à distance. En savoir plus

Description

Objectives

Upon successful completion of this course, the student will:

  • understand the BPMN 2.0 modeling fundamentals language concepts and uses  
  • be able to visualise, describe, document, report and analyse business processes
Programme
  • Introduction to BPMN
    • Business Process Management and BPMN
    • The BPM umbrella
    • BPM and Governance
    • Business Goals, Objectives
    • Maturity within the market
    • Strategy, Planning and Goal-setting
    • Current BPMN challenges
  • Requirements Gathering
    • Business analysis
    • Requirements management and Use cases
    • Types of users and their characteristics
    • Creating a requirements management plan
    • Project and Systems development Lifecycle
    • Concepts, tools & techniques for analysts
  • BPMN Fundamentals
    • Identifying business processes
    • Characteristics of processes
    • As-Is process vs. To-be process
    • Goals and Objectives
    • Levels of business process modeling
    • Using layers and views
  • BPMN Layering
    • What is layering?
    • Common layers
    • Audience for each layer
    • The BPM stack
    • Digesting the layers
    • Layering rules of thumb
  • Roles within BPMN
    • Project Manager responsibilities
    • Business Analyst responsibilities
    • Architect responsibilities
    • Developer responsibilities
    • QA/Tester responsibilities
    • Configuration manager responsibilities
    • Specialist roles and responsibilities
  • Process Design Methodology
    • Setting objectives
    • Defining process scope
    • Drawing the process flow diagram
    • Defining the process details
    • Designing the process application
    • Testing
    • Deployment
    • Monitoring and improvement
  • Business Motivation Modeling
    • Elements of the Business Motivational Model
    • Business Vision, Goals, Objectives
    • Means and Ends
    • Mission, Strategies, Tactics
    • Aspects of Business Modeling
  • BPMN 2.0 Notation
    • Events, Gateways, Activities
    • Defining Events
    • Configuring Timeouts
    • Handling Faults
    • Catching Exceptions
    • Using Pools and Lanes
    • Usage of Sequence and Message flow
  • Process Lifecycle Recommendations
    • BPM lifecycle overview
    • High risk points within the BPM lifecycle
    • Handling service and process dependencies
    • Configuration and control
    • Proper retirement of processes and services
  • Process Versioning Strategies
    • The problem of Process versioning
    • Configuration control granularity
    • The role of the process catalog
    • Naming conventions
    • Supporting multiple simultaneous versions
  • Process and Service Identification Methodologies
    • Overview of popular methodologies
    • Top-down modeling
    • Bottom-up modeling
    • Goal-service modeling
    • BPM modeling pitfalls
  • BPM Business Patterns
    • The Self-service model
    • The Information warehouse model
    • The Information subscription model
    • The User collaboration model
    • The Extended enterprise model
  • Process Quality and Governance
    • Awareness of Industry Reference Models
    • Quality, Metrics, and Governance Frameworks
    • Industry frameworks
    • Regulatory frameworks
  • Metrics Frameworks
    • APQC Process Classification Framework
    • SCOR Value Chain Reference Model
    • Business Process Maturity Model (BPMM)
    • Six Sigma
    • Balanced Scorecard
    • COBIT, Basel 2 and Sarbanes-Oxley
  • Rules-driven BPMN
    • Business rules within BPM
    • Externalising existing rules
    • Identifying new rules
    • Managing SOA business rules
    • Leveraging business rules
Additional information

The participant has to bring his own laptop with him


Modalités

Support de cours

Pour des raisons de respect de l'environnement veuillez noter qu'aucun support papier ne vous sera fourni lors de votre formation. Votre support de cours peut être téléchargé gratuitement avant le début du cours via notre portail client (télécharger ici le guide du portail client). Vous pourrez ainsi le consulter sur l’écran de votre appareil mobile ou l'imprimer en cas de besoin. Si votre inscription a été effectuée par un responsable formation de votre entreprise veuillez le contacter pour qu'il puisse vous y donner accès ou vous l'envoyer.

Certificate

At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.

Lieu
Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
Luxembourg
Calculer l'itinéraire

Sessions et horaires

Télécharger le planning (PDF)

  • jeu. 02.06.2022

    08:30 à 17:30

    8H

    BPMN 2.0 - Efficient Business Process Modelling

    Classe virtuelle
    À distance

  • ven. 03.06.2022

    08:30 à 17:30

    8H

    BPMN 2.0 - Efficient Business Process Modelling

    Classe virtuelle
    À distance

Télécharger le planning (PDF)

  • jeu. 08.12.2022

    08:30 à 17:30

    8H

    BPMN 2.0 - Efficient Business Process Modelling

    Classe virtuelle
    À distance

  • ven. 09.12.2022

    08:30 à 17:30

    8H

    BPMN 2.0 - Efficient Business Process Modelling

    Classe virtuelle
    À distance